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Multi-location GoTab venues in Patch

What this covers: How locations map to Patch accounts, without asking you to DIY the wiring.

How it works

  • When you Connect GoTab, you choose which locations Patch may use.
  • One location can live on a single Patch account (no mapping step).
  • Multiple locations use a parent + child setup: one Patch child account per GoTab location.
  • Scheduled sync runs from the parent; purchases and products land on the child that owns that location.

Unassigned locations import nothing. If a whole venue is empty in Patch, it’s usually mapping: not a missing guest.


What you do vs what Patch does

You do

Patch does

Connect GoTab and grant the right locations

Create child accounts and assign each location

Tell your rep which location is which

Turn on inter-account contact lookups when needed

 

Activate and run the first sync

Don’t rematch locations yourself unless your onboarding rep asks you to: a wrong assignment moves that location’s data.


Building automations

  • Build most GoTab automations on the location (child) account that owns that venue’s purchases.
  • Searching for a guest? Use the Patch account for the location where they closed their tab.