How to Set Up the Patch-BookNow Integration

In this article, we will guide you through the process of setting up the BookNow integration with Patch.

Step 1: Log into your Patch account

Step 2: Open your Patch BookNow Settings

  1. Click your account name in the top right hand corner
  2. Click on "Account Settings"
  3. Find and click "BookNow"

Step 3: Authorize the integration in SalesForce

  1. Click on the purple "AUTHORIZE IN SALESFORCE" button in Patch
  2. You may need to log in to your SalesForce account
  3. Click the blue "Allow" button to authorize the integration
  4. You will be redirected to your Patch settings

Step 4: Active the BookNow add on

From within Patch find the "Status" section and click the purple "ACTIVATE" button

Step 5: Create your webhooks

From within Patch BookNow settings find the "Webhooks" section and click the purple "CREATE WEBHOOKS" button

Customer Support

If you need help or need assistance determining next steps, please contact our Customer Support team by phone at 888.605.4429 or email at success@patchretention.com.