Manual Installation
Step 1: Copy the script tag.
While logged in to Patch Retention navigate to one of the following places to copy the script tag.
Note: All three places include the same script tag. This means that the script tag only needs to be added to your code once for all Patch Pixel products.
- Pixel > Pixel Code
- Loyalty Cash > Step 2 Installation > Manual Installation
- TextChat > Step 2 Installation > Manual Installation
Step 2: Navigate to your website’s main page HTML file.
Step 3: Find the closing </head> HTML tag within the HTML file.
Step 4: Paste the Pixel script tag directly above the closing head tag.
Step 5: Save your changes
Note: Due to caching, changes to product configuration may take up to an hour to propagate to the web page that has the Pixel installed.
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How To Manually Delete the Script Tag:
Follow steps 2-4. Then find the script tag that you previously added to your theme’s code and delete it. Be sure to save your updates.
Need Help?
Our team is here for you.
📞 Phone: 888.605.4429
📧 Email: success@patchretention.com