Export your users database to create contacts in Patch
Step 1: Navigate to “All Users” in Your Users Database
From the left-hand navigation menu, click “Reports.”
Within the Users Database card, select “All Users.”
Step 2: Filter Your List to Show Only Players
At the top left of the Users list, click the dropdown menu labeled “All” (this is the default view).
From the dropdown, select “Player” to filter the list accordingly.
Step 3: Export Your Player Data to Your Email
In the top-right corner of the Users list, click the envelope icon to export the filtered list.
The data will be sent to your registered email address.
Step 4: Email your contact list to you Patch Onboarding representative or to our Customer Success team
We’re happy to import your player list into the Patch system!
Please email the exported file to your onboarding representative or send it to our Customer Success team at:
📧 success@patchretention.com
Need Help?
Our team is here for you.
📞 Phone: 888.605.4429
📧 Email: success@patchretention.com