Enable Notifications for Patch Messenger on Your Mac

Step 1: Open Patch Messenger in Your Browser

1. Go to:
   https://messenger.patchretention.com

2. Sign in with your Patch account.

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Step 2: Install Messenger as a Shortcut (Optional but recommended)

In Safari:

• Select Share Icon → Add to Dock

• Name it Patch Messenger
• Click Add
  

In Chrome:

You’ll have a standalone Messenger app that opens like a native Mac app and can be pinned to your Dock.

1. Click the three-dot menu (top-right corner)

2. Hover over “Cast, Save, and Share...” (or “More Tools” depending on your version)

3. Click “Install page as app...”

4. In the pop-up:

   • Name it: Patch Messenger

   •  Click Install

Open the app :

From the app or shortcut you created, open the messenger app.

 

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Step 3: Enable Notifications in Your Browser

When you open Messenger, you’ll see a prompt:

“Allow messenger.patchretention.com to send notifications?”

Click Yes.

Click OK.

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Step 4: If You Don’t See the Prompt…

You can manually allow notifications via browser settings:

In Chrome:

• Go to Settings → Privacy and Security → Site Settings → Notifications

• Find messenger.patchretention.com

• Set it to Allow

In Safari:

• Open Settings → Websites → Notifications

• Locate messenger.patchretention.com

• Set to Allow

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Step 5: Confirm Notifications Are Enabled in Messenger

1. Open the Messenger shortcut or browser version

2. Click Settings → Web Push Notifications

   

3. Click View Details > Send A Test Push Notification

4. You should receive a notification on your desktop.

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Troubleshooting Tips

• Still no notifications?

  • Check System Settings → Notifications and make sure Chrome/Safari is allowed to show alerts

  • Turn off Do Not Disturb / Focus Mode if active

• Notifications delayed or missed?

  • Confirm Patch Messenger is open in an active window (not closed or sleeping)

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Need help? Contact us at 888‑605‑4429 or success@patchretention.com