Connect your Jonas Fitness account to Patch

Jonas Fitness stays your club system. Patch pulls members, memberships, check-ins, appointments, and package purchases so you can run email & SMS marketing in one place.

Who does what

You do	Your Patch onboarding rep does
Confirm your Jonas Company ID and Club ID(s)	Match Patch timezone to each club
Confirm Jonas has approved Patch for your company	Map each club to the right Patch account (multi-club)
Tell your rep when Settings shows connected / authenticated	Activate the integration and start the first sync
Spot-check a member, a check-in, and a membership	—

You don’t paste an API key into Patch. Patch connects Jonas for you.

Before you start

You’ll need:

Your Jonas Company ID and the Club ID for each location you want in Patch.
Confirmation from Jonas that Patch is approved for your company (your Patch rep will help request this if it is not done yet).
The timezone each club uses in Jonas. Your Patch account for that club must match it.

Important: Jonas check-ins and appointments are not instant in Patch. Updates arrive on a regular sync, typically about every 6 hours.

Step 1: Confirm IDs and approval

Ask your Jonas admin for Company ID and Club ID(s).
Tell your Patch onboarding rep. They enter those in Settings → Jonas Fitness and verify the connection.
If verify fails, it is usually that Jonas has not finished approving this company — not a wrong password. Your rep will follow up with Jonas.

Multi-club brands: your rep maps each club to a child account. See the missing-contact guide if a whole location is empty.

What happens next

Your rep activates the integration, assigns clubs to the right Patch accounts if you have more than one, and starts the first sync. A first import of a large member list can take a while.

Once you’re live:

Patch syncs on a schedule, about every 6 hours. Keep this in mind when segmenting and building automations.
Members, memberships, check-ins, appointments, and package purchases update on that schedule.
Package purchases become orders. Everyday desk sales that are not packages usually will not.

What syncs

Data	Notes
Contacts	Members / customers, including Jonas marketing checkboxes when present
Memberships	Contracts, including family coverage
Check-ins	Visits Jonas allowed
Appointments	Calendar items (including cancellations)
Orders	Package purchases only
Discount codes	Not created in Jonas from Patch
Waivers	Signed documents do not sync

Your checklist

Company ID and Club ID(s) sent to your Patch rep
Jonas approval confirmed
Onboarding rep notified when the connection shows authenticated
Spot-check a member, a membership, and a recent check-in after the first sync