Adding a Video Page to Your Kiosk Flow

Incorporating a Video page into your kiosk flow can enhance user engagement by providing informative or promotional content. Follow these steps to set up a Video page.

Accessing the Video Page

  1. Navigate to Kiosk Flow Editor: Log in to your Patch account and navigate to the Kiosk module using the menu on the left-hand side of your screen. Open the Kiosk flow that you want to add the Video page to.
  2. Add a Page: Use the purple plus button to select a new page to add to your flow.
  3. Select "Video": Pick the "Video" option from the menu to embed a Video page in your flow, allowing for video playback.

Configuring Your Video Page

Design Tab

  • Background:  You can customize the background to align with your branding.
  • Top & Bottom Content: Do not use top or bottom content on video pages.
  • Video Selection: Choose or upload the video you wish to display. Ensure the video is optimized for kiosk viewing, considering factors like length and resolution. 
  • Save: Click save and then refresh the screen to see the video display on the page.
  • Playback Options: Hide the Back/Next buttons until the video completes, and/or while it's playing, automatically start the video, or continue to the next page once the video is complete, and decide whether the time block will show. 

Page Tab

  • Page Name: Name your Video page for easy navigation within your kiosk flow.
  • Page Settings: Customize settings such as deactivating the page within the flow if needed, managing visibility during server communication, and setting auto-transition times.
  • Button Labels: Personalize the labels on the back and next buttons on your video page, hide or show buttons, or hide the top menu. 
  • Page Filter Settings: Add filters to the page to control if this page will show for all Contacts or only Contacts that match a set of criteria.

Advanced Tab

  • Sync Settings: Decide if the page should sync with your server upon completion. This is particularly important for updating the contact profile.
  • Automatically Set Field Values: This setting allows you to set data on the Contacts profile based on completing this page. You could apply a data field like a Tag to each contact that watches the video so that way you can make sure they aren't prompted to watch again on their next check-in. If you set any type of data you can then use that data to filter against later or to further segment your database.
  • Security Codes:  Require a security code to proceed to the next page; you can add new codes if necessary.

Flow Settings

  • Back/Next Button Colors: Customize the background and text colors for the back and next buttons.
  • Idle Timeout: Set how the kiosk behaves when left idle (e.g., Do Nothing or other options like syncing if check-in started and resetting the flow without saving data).
  • Flow Security Codes: Apply security codes to the entire kiosk flow, ensuring data security throughout the process.

Finalizing Your Video Page
Check all settings thoroughly and run a test within your kiosk flow to ensure the video plays correctly and the user experience is as intended.