Troubleshooting / FAQs
- How to Change the Field View
- How to Add Short Name to Blast / Update Character Count
- How to change Kiosk flow on your iPad
- How to Link your Waiver on your Website
- How to add a SmartOffer to your Kiosk Flow?
- Kiosk - Common Troubleshooting Issues and FAQ
- How to Clear Cache on a Computer?
- Contact's Offer Tab Overview
- How to clear the iPad's cache?
- How to search for a contact
- How to turn off Focus Assist
- How to set up Web Push Notifications
- How Do I Use the Activity Log?
- How to Update Your Credit Card
- How to Adjust a Contact's Loyalty Points
- How Do I Add Additional Users/Admins to My Account?
- How Do I Reset My Password?
- Reloading the app or data from your changes
- Your app freezes or stops working - Try this step first
- The Kiosk Won't Recognize My Customers
- How do I check to see if my kiosk is connected to the internet?
- The Kiosk Forgot My Points
- How do I reset my iPad?
- How do I reset my wireless router or modem
- How do I reach the settings page within the CityGro Kiosk App
- Everytime I try loading the app it goes back to the homescreen