How do I include the amount of Loyalty Cash in my message?

You can insert the amount of Loyalty Cash a Customer has available dynamically into any message using SmartText. 

The SmartText for this takes the Loyalty Points on your account and converts it to a cash value based on your account's Loyalty Redemption settings. 

SmartText: {{ contact.punchcard | toCash() }} 

This is used in Blasts and Automations when sending both SMS or Email messages. 

Depending on which Content Editor you are in you will use the 'INSERT' feature to select 'Loyalty Cash' from the quick menu dropdown.

From SMS Content Editor

Result

From Email Editor

Result

If you have any questions please reach out to Customer Success at success@patchretention.com or use the TextChat widget located in the bottom left corner of your account.