Adjusting a Contact's Loyalty Points

The following steps will show you how to edit a Contact's Loyalty Points

There are 2 ways to adjust the contact's loyalty points:

1. From Your CityGro Kiosk:
   
   • When your customer is checking in on your kiosk, click on the 3 bars in the right corner and click Edit Points on the check-in notification
   • You can now edit Loyalty Points from their account. (You might need a security code, depends on your account)
     
     
     
2. From Your CityGro Account on Your Desktop: 
   
   • Go to the Contacts module on the left side of your screen
   • Search for the Contact you'd like to edit (Click Here for tutorial)
     
   • Click the Person Icon next to the contact to go to their profile
   • Once in their profile, click on the Offers tab at the top
   • From here you can add or remove points on their account 

That's it, Congratulations!