Adjusting a Contact's Loyalty Points
The following steps will show you how to edit a Contact's Loyalty Points
There are 2 ways to adjust the contact's loyalty points:
- From Your CityGro Kiosk:
- When your customer is checking in on your kiosk, click on the 3 bars in the right corner and click Edit Points on the check-in notification
- You can now edit Loyalty Points from their account. (You might need a security code, depends on your account)
- From Your CityGro Account on Your Desktop:
- Go to the Contacts module on the left side of your screen
- Search for the Contact you'd like to edit (Click Here for tutorial)
- Click the Person Icon next to the contact to go to their profile
- Once in their profile, click on the Offers tab at the top
- From here you can add or remove points on their account
That's it, Congratulations!
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