TextChat Installation
This tutorial will provide the steps to putting the TextChat feature to your website (What is TextChat?)
Platform-specific installation guides:
For a handful of the biggest platform-specific installation guides, check these out:
If you don't use one of these platforms, you can follow this generic guide:
Installation video:
How to install your TextChat Widget:
- Copy Widget code from CityGro Portal (app.citygro.com).
- Go to TextChat > Widget and Click “Edit Widget”.
- After completing “Step 1 – Design” click on “Step 2 – Installation” and copy code. Make sure your Widget is enabled at the top of the screen.
- Go to TextChat > Widget and Click “Edit Widget”.
- Paste the Widget Code into your website code directly under the <body> tag. This is usually done in one of the following ways:
- By directly editing the source code on your website.
- By searching for a plugin or app in your host’s marketplace or app store that allows you to “edit HTML” or “insert headers and footers.”
- By sending the code to your developer and letting them take care of it (should take less than 5 minutes).
- By directly editing the source code on your website.
After the code is pasted and saved, it should now be live on your site.
You did it, Congratulations!
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