Overview of the Rewards Widget w/ SmartOffers

The Rewards Widget is an integral part of your Loyalty Program, designed to enhance customer engagement and loyalty. This widget provides a user-friendly interface where customers can easily earn and redeem loyalty points for SmartOffers. It serves as a powerful tool to incentivize customer interactions and increase repeat business.

Purpose of the Reward Widget

• Incentivize Customer Engagement: The Reward Widget motivates customers to participate in activities such as joining email lists, text lists, birthday clubs, and more, by offering loyalty points as incentives.
• Enhance Customer Loyalty: By rewarding customers for their continued engagement, the widget helps build long-term loyalty and encourages repeat purchases.
• Simplify Reward Redemption: Customers can effortlessly redeem their accumulated points for rewards directly through the widget, making the process convenient and straightforward.

How Customers Interact with the Reward Widget

Earning Points

• Ways to Earn: Customers can earn points through various activities such as making purchases (if your account is fully integrated with your POS system), engaging with your brand on social media, providing feedback, and more. These activities are displayed in the widget under the 'Ways to Earn' section.
• Automatic Tracking: Points are automatically tracked and updated in the customer's account, making it easy for them to see their current balance.

Redeeming Points

• SmartOffers: Customers can redeem their points for exclusive offers and promotions, known as SmartOffers. These offers are listed in the widget, and customers can click to activate a SmartOffer and then redeem at your business on their next visit.
• Simple Process: Redeeming points is a straightforward process where customers select the offer they want and confirm the activation then redeem the SmartOffer in-store via the Kiosk. Points are deducted from their balance, and they receive immediate confirmation.

Visual Appeal

• Themed Design: The widget's design can be customized to match the brand’s aesthetics, including theme colors and placement on the website.
• Easy Navigation: The intuitive design ensures customers can easily navigate through the different sections and find what they are looking for without any hassle.

Benefits of the Reward Widget

• Boosts Engagement: By providing clear and attractive incentives, the widget encourages customers to interact more with the brand.
• Increases Customer Retention: Rewarding customers for their loyalty helps in building a stronger relationship, leading to higher customer retention rates.
• Seamless Integration: The widget integrates smoothly into your website, providing a seamless experience for customers without disrupting their browsing or shopping activities. For WordPress clients, you will need to install the Patch Plugin on your site. All other platforms will need to manually add the Pixel script to the head of your theme code.

In summary, the Rewards Widget is a powerful tool that not only incentivizes customer engagement but also enhances the overall shopping experience by making it easy and rewarding for customers to interact with your brand.