The Waivers Dashboard is a vital tool for managing and understanding your users' engagement and completion rates of waivers. This guide will help you analyze the data presented and leverage it to improve your services and customer experience.

Accessing the Waivers Dashboard

To access the Waivers dashboard card, navigate to the 'Tools' dashboard, which can be found on the sidebar of your administrative panel.

Understanding the Data

The Waivers Dashboard displays several key pieces of information:

Last Completion Date: This indicates the most recent date a waiver was completed for each waiver type listed. It helps in tracking the recency of engagements.

Total Completions: This column shows how many times each waiver has been completed. This data is crucial for understanding which waivers are more frequently used or signed.

Total Waivers Completed: At the bottom of the dashboard, you'll find the total number of waivers completed within a selected time frame.

Average Waivers Per Day: This metric provides an average rate of waiver completions per day, offering insight into daily engagement levels.

Analyzing the Trends

To gain insights from the dashboard:

Identify Top Waivers: Look for waivers with high total completions, as these are the ones most frequently used by your customers.

Recent Engagements: Check the 'Last Completion Date' for each waiver to determine if certain waivers are currently more relevant or if there may be issues with waivers not being completed recently.

Daily Averages: Use the 'Average Waivers Per Day' to gauge the consistency of waiver completions and identify any trends or patterns over time.

Reviewing Completions by Channel

Below the total and average completions, there's a section showing 'Completions by Channel', represented by a graph. It illustrates the methods through which waivers are being completed, such as 'Kiosk' or 'Online'.

Applying the Data

Optimization: Use the data to optimize the waiver process by focusing on the top-used waivers and ensuring they are easily accessible and user-friendly.

Targeted Improvements: If certain waivers have a low completion rate, consider investigating why this might be the case. It could be due to the waiver's complexity, technical issues, or it not being presented or required.

Marketing and Communication: Understanding which waivers are completed more often can guide your marketing and communication strategies, helping you to highlight popular services or to promote underused ones that could benefit your customers.

Remember, data analysis is an ongoing process that helps in making informed decisions to enhance user experience and streamline operations. Use the insights from the Waivers Dashboard to continually improve your services.