How to uninstall/delete Patch Customer Retention from Shopify store

Access Your Shopify Store Settings:

Start by logging into your Shopify account and head to the Shopify admin panel. Click on the 'Settings' gear icon located at the bottom left corner of the screen.

Navigate to 'Apps and Sales Channels':

Within the Settings, locate and click on 'Apps and Sales Channels' from the menu. This will open a list of all installed apps on your Shopify store.

Locate 'Patch Customer Retention' Section:

Look through the list of installed apps until you find the 'Patch Customer Retention' section. Hover your cursor over this section to reveal additional options. Upon hovering, an 'Uninstall' button will appear within the 'Patch Customer Retention' section. Click on this 'Uninstall' button to proceed with removing the app.

Confirm Uninstallation:

Shopify will prompt you to confirm the uninstallation of the Patch app. Review the confirmation message, ensuring that you understand this action will remove the app from your store.

Successful Uninstallation Confirmation:

Once confirmed, you'll receive a banner or confirmation message indicating that the app has been successfully uninstalled from your Shopify store.

Final Check:

After following these steps, ensure the 'Patch Customer Retention' section no longer appears in your list of installed apps. This confirms that Patch has been effectively uninstalled from your Shopify store.

If you encounter any difficulties during this process or if you have any further questions, our support team is available to assist you. Don’t hesitate to contact us for any additional guidance or support.