Incorporating a Splash page into the Kiosk flow is not just about aesthetics; it's a strategic tool that, when used correctly, can enhance the customer experience, drive sales, and bolster brand loyalty.
A Splash page can be used in many ways to display information to your Customers while the system is communicating with servers or just to be used for announcements and more. A Splash page allows businesses to showcase their branding prominently.
Consistent branding, through logos, colors, and themes, can help in creating a memorable in-store experience. If there's a limited-time event, sale, or announcement, the Splash page can be updated to reflect this, ensuring that every customer checking in is immediately made aware.
Accessing the Splash Page
To begin, navigate to your kiosk flow editor. Look for the purple plus button – this is your gateway to adding a new page. After clicking the purple plus button, a menu will appear with various page options. Choose "Splash" to create a page where you can showcase images or display important messages.
Splash Page Settings
Background Images: Choose or upload background images to enhance the aesthetics of your page.
Page Name: Give your Splash page a descriptive name.
Deactivate this page within the flow: Temporarily disable the page if necessary.
Show this page while the previous page is communicating with the Patch servers: Choose whether to display the page while data is being processed. This is set by default to 3 seconds.
Page Filter Settings: AAdd filters to the page to control if this page will show for all Contacts or only Contacts that match a set of criteria.
Automatically Set Field Values: This setting allows you to set data on the Contacts profile based on completing this page. For example: If you are using this page to conduct a survey you could apply a data field like a Tag to each contact that completes the survey so that way you can make sure they aren't prompted to complete the survey again on their next check-in. If you set any type of data you can then use that data to filter against later or to further segment your database.
Back/Next Button Colors: Customize the background and text colors for the back and next buttons.
Idle Timeout: Set how the kiosk behaves when left idle (e.g., Do Nothing or other options like syncing if check-in started and resetting the flow without saving data).
Flow Security Codes: Apply security codes to the entire kiosk flow, ensuring data security throughout the process.