Installing the Patch Kiosk Web App: A Comprehensive Guide
Welcome to the step-by-step guide on how to seamlessly install the Patch Kiosk Web App on your device. Whether you're familiar with the platform or entirely new, this guide will walk you through the process with clarity and precision.
- Begin by opening the Safari browser on the device and then navigating to the following URL: kiosk.patchretention.com
- Log In With Patch Retention/CityGro login credentials.
- You will then be directed to the Devices page.
Note: If you have access to multiple accounts, you will need to select the appropriate account first to proceed to the devices page. - On the Devices page, you will be presented with a list of devices associated with your account. Locate and select your desired device from this list.
Note: If your device isn't listed you will need to create a new record for the device.
You'll be prompted to provide a unique name for the device. After naming, click on ‘Save & Close’. - Now that you have selected your device, it's time to choose the kiosk flow you want to use. If there are multiple kiosk flows, so be sure to choose the correct kiosk flow.
*If you selected the incorrect Kiosk Flow and/or need to change the flow at any point, click the bottom left corner of the screen 5 times. It will open an information page where you will have the option to “Select Flow” and be taken back to the Flow selection page. - Once both the device and kiosk flow are selected, you'll be redirected to the welcome screen. From the Welcome screen, click on the ‘Share’ button in the top right-hand corner.
- A ‘Share’ menu will pop up. From the available options, tap on ‘Add to Home Screen’.
- A preview displaying the 'app icon' and the corresponding URL will be shown. Confirm your action by selecting ‘Add’.
- After completing the above steps, a new icon will show on your iPad Home Screen, accompanied by a logo and text. Click this icon to open the kiosk app and access your Kiosk Flow.
Video Walkthrough
If you run into any issues or have additional questions, please don’t hesitate to reach out to our support team. We're here to help!
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