Setting Up Branded SmartLinks

Patch offers an exciting feature called Branded SmartLinks that allows you to customize and personalize your links for better brand recognition and reduced spam filtering.

To start taking advantage of this feature, please follow the steps below:

1. Login to your Patch account: Visit the Patch website and enter your login credentials to access your account.
2. Access Account Settings: After logging in, locate the account name in the top left corner of the page and click on it. This will open a dropdown menu.
3. Select Account Details: From the dropdown menu, choose "Account Settings." This will take you to the account settings page.
4. Configure SmartLink Domain: On the account settings page, click on "Account Details." Look for the "SmartLink Domain" section.
5. Choose the appropriate SmartLink Domain: In the "SmartLink Domain" section, you will find a dropdown menu. Click on it and select the last option that includes an asterisk (*) symbol.
6. Enter your URL prefix: Locate the input field below the dropdown menu. Enter your URL prefix in this field. Typically, your URL prefix should reflect your brand or business name. We recommend keeping it short to save on the character count for SMS messages.
7. Save your changes: After entering your URL prefix, click on the "Save" button located in the top right corner of the page. This will save your settings and apply the changes.

Congratulations! You have successfully set up Branded SmartLinks in Patch. Now, whenever you insert any SmartLink into your email or SMS messages, it will include your chosen URL prefix before the shortener. This customization enhances brand recognition and helps reduce spam filtering.

We hope this article has been helpful in guiding you through the process of enabling and utilizing Patch's Branded SmartLinks. If you have any further questions or need additional assistance, please don't hesitate to reach out to our support team. We're here to help!